Mobile Terms

Acceptance of Terms of Service

Welcome to This Is Media Mobile Optimisation. By using This Is Mobile or This Is Media mobile optimisation services and website, you agree to the following terms and conditions (the "Terms of Service"). We may update the Terms of Service in the future, and you will be able to find the most current version of this agreement here on our website.

Description of Service

This Is Mobile and This Is Media mobile optimisation is a service that allows all companies to create and maintain a mobile website.

To have a mobile website created with This Is Media, you will be required to take out an agreement and select a pricing plan. Once your account is created, we will enter information about your website such as layout content, name, logo, location(s), phone number(s), menu, calendar, colours, reviews, photos and any other necessary mobile information.

Once we have in-putted the appropriate information and built the layout and mobile scheme we will then generates a mobile website for you that displays cleanly and professionally on all mobile devices. The web address for your mobile website will be your current web address followed by .mobi unless you tell us otherwise or would prefer a sub-domain like a preceding "m." in front of your existing website domain name. If we register the domain for you we will retain no rights to it and will transfer the domain to your preferred hosting company at any stage without a fee.

The layout of your mobile website change be changed but unless stated will be based on your existing website and will be organized in tabs that can be easily selected to display content. This Is Media mobile optimisation can also generate other features such as maps, videos, pictures and one-touch dialling for your company.

Once we have created your mobile site, This Is Media will give you a short piece of code that you must insert into the header of each page of your main website that you want mobile users to be redirected from. This integrates the two sites (mobile and normal), so that a user who accesses your normal website from a mobile device is automatically directed to your mobile site.

During your live mobile website period you can call us at any time to make changes to your mobile website which will be displayed within 24 hours if not immediately. You can also add extra features at any time.

Use of Services

This Is Media offers Mobile Optimisation to you provided that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United Kingdom or other applicable jurisdiction. In order to access our services, you will be required to provide current, accurate identification, contact details, payment details, and other information.

You are responsible for maintaining the confidentiality of your account details, and are responsible for all activities that occur under your account. You agree to immediately notify This Is Media if any unauthorised access has been noticed on your account or if your password has been compromised or if there has been any other breach of security. This Is Media will not be liable for any loss or damage arising from your failure to provide us with accurate information or to keep your password secure or if your mobile website goes down.


This Is Media will charge you a monthly fee to update and maintain your mobile website and other services which will vary with the number of pages or features added to your mobile site. This Is Media will also charge a additional fee for set up, additional features added or services such as custom sites. All fees for This Is Media services will be agreed at point of sale but are subject to change at any time. We will notify you in advance of any fee changes.

Payment and Monthly Billing


Upon agreeing to purchase mobile optimisation from This Is Media, you will be asked to provide payment information so that we may take payment for your initial mobile website design and to set-up your required monthly pricing plan. As used in the Terms of Service, "billing" shall indicate either a charge or debit, as applicable, by our preferred payment method. Payment may be made by credit card, debit card, or by Direct Debit from a bank account. Using the payment information that you provide, This Is Media will invoice you quarterly in advance for each quarter that you are registered for our services in an amount equal to the pricing option that you have selected. Billing will occur each month on the calendar day corresponding to the commencement of service and set-up payment date, unless you specify otherwise. For example, if you began your Mobile Optimisation service on July 12th, your next billing date will be August 12th, and so on for each quarter you are with us. All fees and charges are non-refundable and there are no refunds or credits for partially used periods.

Ongoing Subscription

Your This Is Media Mobile Website Optimisation will continue in effect unless and until you cancel your agreement or we terminate it. You must cancel your agreement before it renews each quarter in order to avoid billing for the next 3 month's fees.

Free Trial

This Is Media encourages the trail of its unique website optimisation service through a free sample layout trial. Free sample layout trials last for one month and are only available to first time subscribers of This Is Media mobile optimisation services. Only one free trial may be redeemed per business regardless of the number of websites associated with the business. By receiving a free trial, you authorise This Is Media to bill you for the set-up fee and subsequent monthly maintenance fee the following month of service after 30 days. If you cancel your service prior to the expiration of your free one month trial, you will not be charged. At the end of your one month trial, we will debit your card for the set-up fee and monthly billing will begin automatically for each quarter that you continue to use This Is Media Mobile Optimisation service.


You may cancel your subscription to This Is Media at any time and cancellation will be effective from the follow quarter. If there are any months remaining in the quarter you are cancelling in then payments for these months will still be taken and your optimised website will remain live until the start of the following quarter. No refunds will be provided for whole or partial months of quarterly subscriptions remaining.

Data Protection

We respect your privacy without exception. We do not divulge information to anyone. This Is Media promises never to willingly or knowingly pass on any of the details provided by any customer at any time, ever. For further details, please view our Privacy Policy.


By subscribing to This Is Media Mobile Website Optimisation:

1. You agree to let This Is Media use your existing website to base the design and style and features of your mobile optimised website on. The mobile optimisation software and services that we use will be created entirely at your own risk and This Is Media, the company and/or its employees or representatives will not be responsible for any damage or consequential damage to your business or reputation of any type.

2. You agree to completely indemnify This Is Media, its employees and all related companies against any claims, harm, consequential damage or the like associated with your use of This Is Media's Mobile Optimisation services or software.

3. You agree that the total liability of This Is Media for any claim whatsoever in connection with the use of our Mobile Optimisation service or software shall be limited to the monthly price paid for the service.

We have tried to ensure that the service we offer is the most reliable cost effect method of mobile optimisation however, there may be times when the software we use will need updated or the service servers we use may be down for relatively small periods. If any mobile optimised websites we provide, design and service for clients do error, This Is media will not be held liable for any loss of revenue or work related to the outage.

Your Rights

You will retain the rights to all the domain names we register and content supplied on your mobile optimised website. We will ensure that any domain name/s registered on your behalf get transferred to your preferred service provider without any additional fee at the end of your agreement. We do not make any money from domain names and any costs we incur for the domain registration during the year are covered within your subscription. If you cancel your subscription within the first year we may ask for the cost of the remaining domain registration time to be covered on transfer to another provider.

How does our service work?

This Is Media uses unique software and plug-ins to automatically convert your existing website to a one click functionality, user friendly and fast mobile site. It is easier to read on a small screen, avoids zooming and loads faster when you are on a mobile data connection.

Although we do not use a separately designed and hosted stand alone optimised website we do register a domain for you to use for marketing purposes. Our software builds your website on the fly based on whatever mobile platform is trying to access your main website. This means we can make sure your contents looks good on any device, unlike a lot of design companies who just make your mobile site mobile friendly using CSS or style sheets to restructure your site for smaller screens, which makes your site perform incorrectly on many mobile devices.

This Is Media offer a fourth option to what exists in the mobile optimised market at the moment. The options available before This Is Media to optimise your main website were:

1. Pay for a designer to spend days designing a new separate mobile optimised website from scratch that needs updating separately to your main website, needs hosting and can be very costly. Search engines do not like this method as they see both sites as duplicate content, which can mark you down in the organic search rankings.

2. Use a cheap template were you can add a picture and some text which becomes a basic optimised site but not optimised for all devices. This method is also not much use for mobile users who are looking for a lot more information about your business or services offered.

3. Use your existing websites CSS or style sheets to reorganise your existing websites content on to a smaller screen. Again this does not work for all devices and does not make viewing your website on a mobile as easy and convenient as it should be.

The 4th option is to use our software and plug-ins to build your website on the fly for every mobile device and operating system. We currently configure sites to work on over 13,000 different mobile and tablet devices and operating system combinations. We offer many extra features like click to call, videos, picture galleries, JavaScript customs and specific design and navigation colour matching. We can provide this unique service all for a small monthly fee with no long term contracts. Our unique way of optimising means you do not have to keep two sites updated. Now when you update your man website your mobile optimised website will update automatically in the same instant. We also offer QR code management as part of the package to help with marketing your mobile optimised website to your new mobile audience.

If you have any further questions please call 01332 253653 or visit our contacts page and fill out our contact us form.


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